It's all in how you say it.

Today was a beautiful day weatherwise but a lousy day relationshipwise. I have always prided

myself with my friendlyness yet today I was told

by one of our new members that I had been racially rude to her.

She came in and said that she wanted to quit Curves. I was truely surprised because I thought she was enjoying her workouts. Now she tells me that last Wed when she came in that I had insulted her. It seems she told me that she had been gardening and had hurt her elbows. I had been correcting her on her use of one of the machines and when she explained about her elbows, I said "well then I won't mess with you".

I meant that she should set her own pace but she took it that I was insulting her.

In her country, people are soft spoken; here, especially in the morning, I tend to be exhuberant

because that is what most of my ladies like and expect. I feel badly because she wants to quit

and I have apologized but this lady refuses to try again. We are all losers. We lose a customer and she loses a good exercise place. I can't see her going to Lifetime or Gold's and being treated

better. I wasn't rude; just misunderstood. Yuck!!!